One inbox.
Every customer channel.
LTN Mobile AI brings customer conversations, pricing knowledge and team workflows into one secure workspace — designed for businesses that serve customers across multiple messaging platforms.
A practical workspace for customer conversations
Built around the daily work of support teams: receive messages, find the right product or service information, collaborate with staff and keep sensitive channel credentials under control.
Unified support inbox
Handle conversations from supported messaging channels in a single operational view with tags, customer context and team controls.
Grounded pricing knowledge
Search your own catalog and pricing data so staff and AI-assisted replies can reference business-controlled information.
Role-based team access
Assign granular permissions for customer service, social account connections, AI controls and administrative actions.
Flexible reply modes
Use manual, approval and automated workflows to match your operating policy and the sensitivity of each conversation.
Mobile-first essentials
Support staff can prioritize the inbox and price checking from a phone while keeping the full management experience on desktop.
Operational traceability
Audit activity, connection status and staff actions to make day-to-day administration easier to review.
Connect the channels your customers use
LTN is designed as a multichannel platform. Availability depends on each platform’s approval, account eligibility and API policies.
Business data stays under business control
LTN is built to separate application code, configuration and persistent data so the service can be maintained and moved without tying business data to a single server image.
Bring your support channels into one workspace.
LTN Mobile AI is operated from Vientiane, Lao PDR.